Shipboard Questions

Do I need a passport?

Please ensure that you have a current passport valid for at least six months from your date of return to Australia. Non-Australian passport holders will require a valid re-entry visa. Other visas may be required for the countries you plan to visit.

It is your responsibility to ensure you obtain the correct visas.


Some ports even require a visa but the cruise line will inform you on proper documentation in plenty of trim prior to travel or even final payment.

What should I pack?

Pack like you would for any resort. Cruise vacations are casual by day, whether you’re on the ship or ashore. In the evening, ships vary as to dress. As on shore, attire is dictated by occasion. For the Captain’s Gala, for example, you’ll probably want to wear something more formal, such as a dark suit, or cocktail dress; perhaps even a dinner jacket or gown.

Will I need a dinner jacket?

On some cruises, formal dinners or parties are part of the fun. But don’t buy a tuxedo just for the trip. If you do want to dress to the nines, many ships offer tuxedo rental services. Even on the most formal of ships, a dark suit and tie are fine for the dressiest occasions.

Are there safes and safety deposit boxes on board a ship?

Yes, there are. As a matter of fact most new ships have safes right in the cabin with instructions on how to use them. If you would like a safety deposit box, the purser’s desk will get one for you.

Are wheel chairs available or do I have to bring my own?

As a rule of thumb, wheel chairs are available for passengers who are injured after they get on board. Most suggest that you bring your own collapsible one if you will need it throughout the cruise Check with your agent when booking regarding your ship’s policy on providing wheelchairs to passengers.

Can we stay in touch with the outside?

Most ships have a daily newsletter with news, headlines, and selected stock quotes and sports scores. Staterooms on many ships are equipped with televisions. While many ships now have telephones in passenger cabins, you can also call someone on shore through the ship’s radio operator while at sea. Plus most ships have internet lounges so you can contact people via email.

Are there medical services onboard?

Virtually every cruise ship (except for some smaller vessels operating in coastal waters) has a fully-equipped medical facility and staff to handle almost any emergency. Please advise us if you have any medical conditions.

Are there laundry services aboard?

Yes. Almost all cruise ships have laundry facilities. Many provide dry-cleaning services and professional laundry and dry-cleaning services at an additional charge.  Some ships also have self-service launderettes on board simply because many of their itineraries are 11 nights or longer.

Do they take cash on board a ship?

Today’s cruise ships have made the transition to a “cashless society.” All passengers are given an onboard charge card that typically doubles as their boarding pass. You would use this card for all purchases including drinks, souvenirs, boutique services, shore excursions, spa services etc. Cash is accepted in the casino, for gratuities to the staff that served you, and at the purser’s desk to settle you onboard account.

Can I pre-pay my shore excursion so that I don’t have to wait in line on board?

Yes of course, you just simply go to the cruise lines website and there will be a section where you can log on with your reservation numbers and pre book your shore excursions. All shore excursions that you pre book will be charged to your onboard account.

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