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About Cruisefinder

Welcome to cruisefinder.com.au where our motto is ‘making a world of difference’.

We look forward to helping you plan a cruise holiday and we aim to use our experience of the cruise industry so that you can cruise with confidence.

The key to our business is that we have consultants who CARE, who want to make sure each cruise you take is the best. Our promise to you is that every call and email will always be answered in Australia by CLIA Accredited or Master Cruise Specialists. They live and breathe cruising all day every day!

We are full members of CLIA (Cruise Lines International Association) and AFTA (Australian Federation of Travel Agents) ATAS accredited.

Opening Hours: 

Monday to Friday:

  • 7am to 5pm Perth/WA Local Time
  • 10am to 8pm (NSW, ACT, VIC & TAS - Daylight Saving)
  • 9am to 7pm (QLD)
  • 9:30am to 7:30pm (SA)
  • 10:30am to 6:30pm (NT)

Saturday:

  • 9am to 12noon Perth/WA local time
  • 12noon to 3pm (ACT, NSW, VIC  & TAS Daylight Saving)
  • 11am to 2pm (QLD)
  • 11:30am to 2:30pm (SA)
  • 10:30am to 1:30pm (NT)

 

Awards

Cruisefinder.com.au is the online division of Bicton Travel, acknowledged as Australia’s leading and most awarded cruise specialist agency. Our recent awards include:

  • 2016 Best Cruise Agent – Cruise Passenger magazine
  • 2016 Best Travel Agent Single Location - AFTA National Travel Industry Awards
  • 2015 Cruise Agency of the Year – CLIA
  • 2015 Best Cruise Agent – Cruise Passenger magazine
  • 2015 Best Travel Agency Single Location – AFTA National Travel Industry Awards
  • 2015 Best Travel Consultant Retail (Phil Smethurst) – AFTA National Travel Industry Awards
  • 2014 Cruise Agency of the Year – CLIA
  • 2014 Best Individual Travel Agency – Cruise Passenger magazine
  • 2014 Best Travel Agency Single Location – AFTA National Travel Industry Awards
  • 2013 Cruise Agency of the Year – CLIA
  • 2013 Best Individual Travel Agency – Cruise Passenger magazine
  • 2012 Best Individual Travel Agency (Finalist) – Cruise Passenger magazine
  • 2012 Best Travel Agency Single Location (Finalist) AFTA
  • 2011 Cruise Agency of the Year – CLIA
  • 2010 Cruise Agency of the Year – CLIA
  • 2010 Cruise Consultant of the Year Phil Smethurst – CLIA              

Cruisefinder is a member of Cruiseco providing access to exclusive charters, theme cruises and cruise packages.


Our Team

Michael Middleton - General Manager

CLIA Accredited Cruise Consultant

Michael’s talents were honed in the UK where he spent 9 years with one of the UK’s top cruise only specialists. He then moved to New Zealand where he successfully ran his own agency in Auckland for 5 years before taking up an appointment as the product and marketing manager for New Zealand’s leading cruise wholesaler. He joined Bicton Travel in 2010 and is our General Manager. Michael’s Favourite ships are Queen Mary 2, Carnival Magic, Oasis of the Sea’s and Celebrity Solstice.


Byron Horne - Team Leader

CLIA Accredited Cruise Consultant

Byron joined our team in 2016. He has been in the travel industry for close to 25 years and his experience is wide and varied having worked in South Africa, the UK and now Australia which has called home for 8 years. Cruising is his passion having spent over 120 nights at sea on various cruise lines such at Cunard, Royal Caribbean, Holland America Line, Celebrity Cruises and Azamara Club Cruises. His most exciting cruise experience was on the Inaugural cruise on the World’s largest cruise Ship, the “Harmony of the Seas”. Byron’s favourite city has to be the city that never sleeps - New York !  The opulence and luxury of some of the “Taj” hotels in India is a once in a lifetime experience not to be missed. His best travel tip would be that to arrange and pay for as much as possible prior to departure, so all there is left to do on holiday is relax and enjoy !


Lee Van Dongen - Cruisefinder

CLIA Ambassador Cruise Consultant

Lee has been in the Travel Industry since 2009.  He became fascinated by the cruise industry and has grown to be a very knowledgeable cruise expert.  He has been on P&O, Princess, Cunard, Holland America, Carnival & Royal Caribbean.  Lee decided to take a years sabbatical from work and travel extensively through Europe, he visited the UK, Spain, South of France, Extensive travel through Italy, Eastern and Central Europe.  He has travelled to Asia, all of Australia and South Pacific Region, His favourite land destination is Poland and his favourite cruise line is Princess Cruises. 


David Armstrong - Cruisefinder

CLIA Accredited Cruise Consultant

David has travelled extensively throughout Asia, from the Mentawai Islands of Indonesia, to Vietnam and Thailand. He has also travelled in New Zealand, the United Kingdom and America. His favourite destinations would be New York City and Vietnam. Cruise Lines David has experienced include Cunard and P&O, Holland America Line, Cruise & Maritime Voyage and Uniworld Boutique River Cruises.


Hollie McCann - Journeys by Cruisefinder

CLIA Master Cruise Consultant

Hollie has been in the Travel Industry for 12 years in retail. She has cruised with Princess, P&O, Royal Caribbean and Carnival Cruise lines. She has also Cruised the Danube River on Emerald Sky (Evergreen tours) and visited the Canadian Rockies with APT as well as travelled on the Indian Pacific Railway from Perth to Sydney. She has also travelled extensively throughout Australia, Europe, Iceland, Canada, UK, USA (incl Alaska Cruise), South East Asia, Japan, Hong Kong, UAE, South Africa and Zimbabwe. Her favourite big cities are New York, Paris and Copenhagen & Favourite countries are Iceland and Canada.


Fiona Armaro - Accounts/Administration

CLIA Accredited Cruise Consultant

Fiona began her career in Travel as a reservation consultant with a major Australian Wholesaler. Her people skills led her to Bicton Travel 10 years ago. She has travelled to USA, Mexico, Hawaii, Tahiti, New Zealand, Mauritius, Maldives and extensively in Asia. Fiona has cruised from Fremantle onboard Superstar Virgo, Sun Princess to Asia, Rhapsody of the Seas from Honolulu to Sydney, around New Zealand onboard mv Discovery, in Asia onboard Cunard QE2, the Mexican Riviera onboard Sapphire Princess and the South Pacific onboard Pacific Princess and P&O Pacific Star. She most recently cruised onboard the new Carnival Magic in Europe. She has also inspected many ships when in port at Fremantle including Silversea, Holland America, Fred Olsen and P&O. She has developed a love and passion for cruising.


Jessica Celesti - Administration Support

CLIA Accredited Cruise Consultant

Jessica worked for a Perth based travel wholesaler in reservations for 4 ½ years selling Asia, Africa, Mauritius, Dubai and Oman as well as cruising. She started at Cruisefinder in August  2011. She has travelled extensively through Asia but her favourite place is Hawaii. Jess cruised on the Celebrity Century in 2011, and more recently Holland America’s Volendam in Alaska. Jessica assists the cruisefinder team with documentation and administration tasks.


Barry Downs - Sales & Marketing Manager

CLIA Accredited Cruise Consultant

Barry started his travel career in 1997 in the French Alpes. For the next 6 years he divided his summers between the Mediterranean beach resorts and winters to the ski resorts of France, Switzerland and Andorra. Moving to Australia in 2003 he joined Holland America Line as State Sales Manager and later National Sales Manager. Having spent more than 40 days cruising on the “Dam Ships” he has also personally experienced, Carnival, Windstar, Ponant, Tauck, Silversea, Celebrity, Star Cruises, Dream Cruises, Voyages of Discovery, & Hurtigruten. His top 3 ocean ships are Wind Surf, ms Amsterdam, and Le Ponant. Barry joined Bicton travel in 2013.